1. 52-day money-back guarantee
We offer a 52-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 52 days of your order date. This applies to study material and digital resources as well as items you buy through the marketplace.
2. Faulty or incorrect items
If a download is faulty, you received the wrong item, or a marketplace item is materially different from its listing (for example undisclosed damage), you are entitled to a refund. Please let us know as soon as possible so we can put it right.
3. How to request a refund
Payments are processed by our payment provider, Paddle, which is the Merchant of Record for your order. To request a refund, visit paddle.net and use the details from your order confirmation email, or contact our support team and we'll help you start the request. Refund handling is governed by Paddle's Refund Policy.
4. How refunds are processed
Approved refunds are returned to your original payment method through Paddle. Depending on your bank, it may take several business days for the funds to reflect in your account.
5. Cancellations
You may cancel an order before it is paid or fulfilled at no cost. After payment, the money-back guarantee above applies.
Contact us
Questions about this policy? Reach us at mrmaoke@yahoo.com or 073 326 5102.